In addition to the local GET tax you will be charged a fee from our booking agent, Fare Harbor. You will clearly see that amount at check out.

If you would like to call us directly you can reach us at 808-932-2000. We also offer an online chat program with live chat. You may drop us a line via email by sending an email to Our team will be happy to customize a tour, provide local information about the island, or just talk story.

We do offer tours on most holidays. If you or your group wish to tour on a holiday please contact us and we will be happy to make arrangements and talk story.

You must wear closed toed shoes to come on the tour. No heals, no open toed shoes, no flip flops and NO EXCEPTIONS. If you show up in any type of open toed shoes or heals you will not be able to take part in the tour and you will not receive a refund. Please bring your sunglasses and feel free to wear shorts or long pants. Most guests wear a light jacket or bring long pants for the Pau Hana tour.

Hawaii’s weather is a perpetual summer so we have ample sunshine but we also have ample rain.  Although the showers are typically short, we do refer to them as brief showers as they will soak you to your briefs!  With that in mind, please bring an umbrella or poncho just in case and some sunscreen too as the sun can get pretty intense.  Please bring your sunglasses and of course your camera is a must have.

We pick you up and take you to the properties. The only walking involved is while on the properties. Some areas are more strenuous then others.

The tour is not recommended for women who are pregnant or may be pregnant or for passengers traveling with a wheelchair or walker. Please note that we do not have a wheelchair lift.

LERZ4 Tours, LLC offers free front door pick-ups at all major East Hawaii hotels and resorts. We also offer the option to meet at a central meeting point to accommodate your schedule. The preferred meet-up point would be in Pahoa. If you are staying at a Bread and Breakfast or need to make other arrangements please contact us.

We can customize a private tour to meet your specific requirements. On a private tour, you and your party have the tour guide and locations all to yourselves. We can customize the length of the tour along with how much time is allocated to each property. Please contact us directly to customize a private tour.

If your tour is booked directly with LERZ4 Tours, LLC you group size will be a maximum of 11 people. Our mission is to make the tour experience as personal as we can. Therefore, the tours are limited to a maximum of 11 people. Smaller groups allow for more interaction with the guide and make the tours more personal. It also allows time to ask questions and to interact with other guests from around the world.